Online Access Free ServiceNow.CIS-ITSM.v2026-08-06.q96 Practice Test (Page 19)

By default, a business rule causes the Assignment group to be automatically set on a change request record.
How is the group identified?

A.Support group on CI record, or if empty the Support group on the Service offering

B.Change group on CI record, or if empty, the Change group on the Service offering

C.Support group on CI record, or if empty, the Support group on the Service

D.Support group on CI record, or the default assignment group for the user

Which of the following roles has the ability to create and manage user criteria for service catalogs?

A.catalog_criteria_admin

B.catalog_manager

C.caIalog_criteria_manager

D.itil_admin

E.Catalog_admin

Which is the process responsible for delivering items that have been ordered from a Service Catalog?

A.Catalog Item Design

B.Catalog Workflows

C.Request Management

D.Service Catalog Management

E.Catalog Fulfillment

What is an example of a good use case for an Order Guide?

A.Order a set of Dishes

B.Order a Custom Automobile

C.Order a Technical Consultation

D.Order a case of Laundry Soap

E.Order a Couch

Which Catalog record field specifies who can administer its categories?

A.Editor

B.Category Owner

C.Manager

D.Admin

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