Online Access Free Cisco.820-605.v2024-09-16.q65 Practice Test (Page 2)

820-605 Exam Question 1

What are two adoption barriers? (Choose two.)

A.gaps in the account baseline

B.loss of project sponsor

C.unused customer success support

D.lack of resources

E.lack of expansion

820-605 Exam Question 2

What is a Quarterly Success Review?

A.technical analysis that outlines the implementation plan and adoption barriers

B.conversation that outlines the key initiatives that are agreed upon in the success plan

C.gap analysis that focuses on the state of the customer's current architecture

D.new success plan that focuses on the upcoming goals for the customer

820-605 Exam Question 3

Which two steps in the customer lifecycle approach are owned by the sales and marketing team? (Choose two.)

A.Adoption

B.Evaluation

C.Awareness

D.Deployment

E.Experience

820-605 Exam Question 4

Which item should the Customer Success Manager focus on to enable the adoption of a software solution?

A.product use case that will achieve the desired outcome

B.current existing products that are being displaced by the solution

C.current configuration guide of the product solution

D.KPI that will be improved by the new product solution

820-605 Exam Question 5

Your client, the Director of IT Policy and Governance of Easternbank, has just informed you that the CIO is dissatisfied with the current level of utilization of the collaboration solution that was deployed 3 months ago. The client has requested a meeting to improve the situation. Which reports are critical to the success of the meeting?

A.number of users registered, bandwidth utilization, number of training sessions user joined

B.number of users registered, service logs, number of users

C.network utilization, number of meetings user initiated, number of users

D.number of users registered, number of meetings user initiated, number of meetings user joined

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820-605 Exam Question 1

820-605 Exam Question 2

820-605 Exam Question 3

820-605 Exam Question 4

820-605 Exam Question 5

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