Explanation
According to the COBIT 2019 Implementation Guide, the best way for senior leadership to communicate its expectations for IT governance prior to commencing a governance implementation plan is to include a scope statement in the business case. The scope statement defines the boundaries and objectives of the IT governance system, as well as the roles and responsibilities of the stakeholders involved. The scope statement also provides clarity and alignment on what is expected from IT governance and how it will support the enterprise strategy.2, p. 25-26 References: 2: COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution

The role or structure formed by a group of stakeholders and experts accountable for guiding IT-related matters and decisions is the executive committee. This committee is responsible for setting the direction, policies, and objectives for IT governance and management, as well as overseeing the performance, risk, and compliance of IT. The committee is composed of senior executives from both business and IT functions, and may also include external advisors or experts. The committee is based on the COBIT 2019 Implementation Guide1, page 43. References: 1: COBIT 2019 Implementation Guide | Digital | English

The management objective BAI11 Managed Projects involves ensuring that IT-enabled change initiatives are delivered on time, within budget, and in accordance with stakeholder expectations. This management objective covers the activities of initiating, planning, executing, monitoring, controlling, and closing IT projects, as well as managing project risks, issues, quality, scope, resources, communications, and stakeholders. This management objective is best for the consultant to recommend for developing a governance and management system that can address the issue of multiple IT-enabled change initiatives frequently being delivered late and failing to meet business needs. By applying this management objective, the enterprise can improve its project governance and management capabilities, ensure alignment of IT projects with business strategy and objectives, enhance project performance and outcomes, and increase stakeholder satisfaction and value realization12 References: 1: COBIT 2019 Process Reference Guide:
Governance and Management Objectives, page 77-79 2: COBIT 2019 Implementation Guide: page 49-50

Explanation
The primary objective of implementing the process of managed innovation is to improve customer experience by identifying and realizing new opportunities for business value creation from information and technology.
This process involves scanning the external environment for emerging trends and technologies, engaging with stakeholders to understand their needs and expectations, evaluating and prioritizing innovative ideas, and executing and monitoring innovation initiatives. The process is based on the COBIT 2019 Design Guide1, page 75. References: 1: COBIT 2019 Design Guide | Digital | English