Agile principles encourage teams to self-organize and continuously improve their processes. When some facilitators are not conducting efficient daily scrums, it is beneficial to acknowledge the team's overall growth and provide targeted support to those who need it. Working one-on-one allows for personalized coaching that can address specific challenges and improve facilitation skills. This approach fosters a positive environment where all team members can develop and contribute effectively1.
References:
* Facilitation techniques and tips from Scrum.org1.
* Professional in Business Analysis Reference Materials from PMI2.

* According to the PMBOK Guide, 6th edition, section 5.6.2, the project manager should perform an impact analysis when a change request is received, to assess the potential effects on the project scope, schedule, cost, quality, resources, risk, and other aspects.3
* The project manager should also communicate the impact analysis to the relevant stakeholders, such as the project sponsor, the product owner, the customer, and the team, to facilitate the decision making process and obtain their agreement on the change.3
* The project manager should not accept or reject the change request without performing an impact analysis, as this may lead to unrealistic expectations, missed deadlines, scope creep, or stakeholder dissatisfaction.3
* The project manager should not ask the product owner to prioritize the new request without performing an impact analysis, as this may disrupt the agile team's work and compromise the quality of the deliverables.4
* The project manager should not call the stakeholder to tell them that the final product schedule must be extended without performing an impact analysis, as this may damage the trust and relationship with the stakeholder and cause them to lose confidence in the project.
The references for this answer are:
1: Discuss Exam PMP Topic 2 Question 499 Discussion | Actual4test 2: Free PMP Practice Exam Questions -
120 Sample Test Questions 3: PMBOK Guide, 6th edition, Project Management Institute, 2017, pp. 149-152. 4: Agile Practice Guide, Project Management Institute, 2017, pp. 37-38. : [Managing Stakeholder Expectations for Project Success: A Knowledge Integration Framework and Value Focused Approach, Ori Schibi, 2013, pp. 97-98.](https://www.pmi.org/learning

In project management, especially when dealing with complex projects and unclear requirements, it is crucial to involve all stakeholders, including contractors, in regular communications. This ensures that everyone has a clear understanding of the project objectives, customer requirements, and can contribute to the solution design effectively. According to PMI's guidelines, collaboration and stakeholder engagement are key to project success. The PMBOK Guide emphasizes the importance of involving all team members in planning and decision-making processes to enhance buy-in and reduce resistance. Therefore, welcoming and involving the contractors as part of the project team is the best approach to address their concerns and ensure that the project benefits from their expertise and insights.
References: Project Management Institute. (2021). A Guide to the Project Management Body of Knowledge (PMBOKGuide) - Seventh Edition and Standards. Project Management Institute.

The Project Management Professional (PMP) emphasizes the importance of supporting team performance by assessing team member performance, supporting team development, giving feedback, and verifying improvements. It highlights the significance of creating a cooperative and motivated team environment.
Building a culture of empathy falls under these guidelines as it helps in dealing with emotions and supports team development. This approach not only aids the affected team member but also enhances the overall team's performance by fostering a supportive and understanding work environment. References: = PMI's "A Guide to the Project Management Body of Knowledge (PMBOKGuide)" and "Business Analysis for Practitioners: A Practice Guide" provide insights into team dynamics and the importance of emotional intelligence in project management. These resources support the approach of building a culture of empathy to manage team performance effectively12.