In a highly politicized organizational environment, the stakeholders are driven by their own operational or business goals, which results in conflicting interests regarding the project. What should the project manager do to steer the stakeholders toward the collective project goal?
Correct Answer: C
Explanation According to the PMBOK Guide, stakeholder engagement is the systematic identification, analysis, planning and implementation of actions designed to influence stakeholders. It is a key practice of project management that helps to achieve the project's business needs and goals. Stakeholder engagement helps organizations to proactively consider the needs and desires of anyone who has a stake in their organization, which can foster connections, trust, confidence, and buy-in for the organization's key initiatives. When done well, stakeholder engagement can mitigate potential risks and conflicts with stakeholder groups, including uncertainty, dissatisfaction, misalignment, disengagement, and resistance to change. In a highly politicized organizational environment, the stakeholders are driven by their own operational or business goals, which results in conflicting interests regarding the project. To steer the stakeholders toward the collective project goal, the project manager should promote, inspire, and follow the stakeholder engagement process. This involves identifying, mapping and prioritizing stakeholders to determine the best tactics for effective communication while making the best use of available resources. The project manager should also use various techniques to engage stakeholders, such as brainstorming, workshops, surveys, interviews, focus groups, and feedback mechanisms. The project manager should monitor and control the stakeholder engagement throughout the project life cycle, and adjust the engagement strategies as needed to ensure stakeholder satisfaction and alignment. References: PMBOK Guide, Sixth Edition, pages 513-536. Asana. SME Strategy. APM.
PMP Exam Question 342
Which of the following BEST describes the contents of a WBS Dictionary entry?
Correct Answer: A
The WBS Dictionary always corresponds to an entry in the WBS by name and Work Package ID. So that's the easiest way to cross reference the two. The Statement of Work describes the work that will be done. The Responsible Organization is the team or department who will do it. Schedule Milestones are any set dates that will affect the work. The Quality Requirements describe how we will know if the work has been done properly. The Resource and Cost Estimates are just a list of how many people will be needed to do the work and how much it will cost. Answer A couldn't be right because net present value doesn't have anything to do with individual work packages. The other options mention Earned Value and Monte Carlo Analysis which have nothing to do with scope management as well.
PMP Exam Question 343
A project manager just received a proposal for a new project. The project covers many areas, has multiple stakeholders involved, and the key deliverables are defined by the client. What should the project manager do to get the high-level requirements for the project?
Correct Answer: A
Section: Initiation
PMP Exam Question 344
A newly formed project team includes team members who have been working in the company for a long time as well as team members who are new to the company. The project team members discovered that there is a gap in communication between these two groups, and they are finding it hard to collaborate with one another. What should the project manager do?
Correct Answer: C
Bridging communication gaps in a project team is essential for collaboration and project success. Networking sessions can help team members to get to know each other, build trust, and establish a foundation for effective communication. This aligns with the PMBOKGuide's emphasis on team development and stakeholder engagement as key aspects of project management. It also resonates with the PMI-PBA's focus on collaboration within business analysis teams. References: The answer is consistent with the principles found in the PMBOKGuide and PMI-PBA guidelines, which advocate for activities that foster team building and stakeholder engagement to enhance project outcomes.
PMP Exam Question 345
If you decide to follow an open subordination approach to resolving conflict, you are using which style of conflict resolution?
Correct Answer: B
Explanation/Reference: Explanation: Open subordination is much like an accommodating or smoothing style of conflict management in which negotiators are more concerned about positive relationships than about substantive outcomes. It can dampen hostility, increase support and cooperation, and foster more interdependent relationships. This is an effective style for project managers to use with support staff. It concedes one's position to the needs of others to maintain harmony and relationships.
