Comprehensive and Detailed Explanation From Exact Extract:
This question tests SLA intervals.
* A: Incorrect. Passed Deadline has escalations.Extract: Pega Academy,SLAs: "Passed Deadline triggers escalations."
* B: Incorrect. Urgency applies.Extract: Pega Academy,SLAs: "Passed Deadline increases urgency."
* C: Incorrect. SLAs are configured in App Studio.Extract: Pega Academy,SLAs: "SLAs are set in App Studio."
* Pega Academy,Business Architect '23 Mission; CPBA Study Guide 8.8, SLAs; Pega Help,SLA Configuration
.

Comprehensive and Detailed Explanation From Exact Extract:
This question tests field attributes.
* A: Correct. Visibility condition enables promotion.Extract: Pega Academy,UI Configuration:
"Visibility conditions control field display."
* B: Incorrect. Required is for mandatory fields.Extract: Pega Academy,UI Configuration: "Required ensures input."
* C: Incorrect. Default is for field values.Extract: Pega Academy,UI Configuration: "Default sets initial values."
* Pega Academy,Business Architect '23 Mission; CPBA Study Guide 8.8, UI Configuration; Pega Help,Field Attributes.

Comprehensive and Detailed Explanation From Exact Extract:
This question tests Pega's approval process configuration.
* A: Correct. Stage transitions can be triggered by approval completion in Pega's case lifecycle.Extract:
Pega Academy,Case Management - Stages and Processes: "Stages can transition based on process completion, such as an approval step."
* B: Incorrect. Approvals can route to users, work queues, or dynamically.Extract: Pega Academy, Process Design - Routing: "Approval steps can route to a user, work queue, or based on business logic."
* C: Correct. Pega Mobile Client supports approvals via notifications.Extract: Pega Academy,Mobile Features: "Users can approve tasks via mobile notifications."
* Pega Academy,Business Architect '23 Mission; CPBA Study Guide 8.8, Approvals; Pega Help,Configuring Approvals.

Explanation:
Use Case: "A medical specialist completes their review of an insurance claim, and the system attaches the report to the case." Automation: Create PDF Use Case: "Employees of a financial services firm receive confirmation when they register for the required certification classes." Automation: Send email Use Case: "A Fraud department manager receives a mobile notification that an approval request is in their worklist." Automation: Push notification Use Case: "When an approver rejects an expense report, an employee can modify and resend the report for approval." Automation: Change to a stage A medical specialist completes their review of an insurance claim, and the system attaches the report to the case.
* Automation: Create PDF
* Explanation: In this use case, the system needs to generate a report that can be attached to the case. The appropriate automation for generating documents like reports is creating a PDF. This ensures the report is in a standardized, non-editable format that can be easily attached to the case.
* Pega Platform Business Architect Essentials, Chapter on Case Design.
Employees of a financial services firm receive confirmation when they register for the required certification classes.
Automation: Send email
Explanation: This use case involves sending a confirmation to employees upon registration. The most suitable method for sending such confirmations is through an email. Email notifications ensure that the employee receives a record of their registration.
Reference: Pega Platform Business Architect Essentials, Chapter on Notifications and Correspondence.
A Fraud department manager receives a mobile notification that an approval request is in their worklist.
Automation: Push notification
Explanation: The manager needs to be alerted promptly about an approval request. Push notifications are ideal for this purpose as they provide real-time alerts directly to the mobile device.
Reference: Pega Platform Business Architect Essentials, Chapter on Mobile and Multi-Channel.
When an approver rejects an expense report, an employee can modify and resend the report for approval.
Automation: Change to a stage
Explanation: When an expense report is rejected, the case needs to move back to a stage where the employee can modify and resubmit it. This involves changing the stage of the case to enable the necessary actions.
Reference: Pega Platform Business Architect Essentials, Chapter on Case Management and Workflow.

Comprehensive and Detailed Explanation From Exact Extract:
This question tests validation logic.
* A: Correct. Operator matches, and status is not Open.Extract: Pega Academy,Validation: "Validations trigger errors when conditions are met."
* B: Incorrect. Operator doesn't match.Extract: Pega Academy,Validation: "All conditions must match for validation."
* C: Incorrect. Status is Open.Extract: Pega Academy,Validation: "Validation fails if any condition is unmet."
* Pega Academy,Business Architect '23 Mission; CPBA Study Guide 8.8, Validation; Pega Help,Configuring Validations.