Explanation:
To match the reports to the correct report types:
* Average duration and timeliness per assignment:
* Report Type: Process Report
* Total customer inquiry cases per state per product line:
* Report Type: Business Report
* Process Reports: Focus on process metrics like the duration and timeliness of assignments.
* Business Reports: Focus on business metrics like customer inquiries segmented by state and product line.
References:
Pega Academy: Reporting and Analytics
Pega Documentation: Types of Reports

Comprehensive and Detailed Explanation From Exact Extract:
This question evaluates the benefits of Pega's low-code development, a cornerstone of the CPBA curriculum, particularly in App Studio.
* A: Incorrect. Pega's low-code supports complex applications, not just simple ones.Extract: Pega Academy,App Studio: "Pega's low-code platform supports both simple and complex applications."
* B: Incorrect. Low-code reduces IT involvement, not increases it.Extract: Pega Academy,App Studio:
"Low-code empowers business users, reducing IT dependency."
* C: Correct. Low-code tools generate code automatically, simplifying development.Extract: Pega Academy,App Studio: "Pega's low-code tools automatically generate underlying code for configurations."
* D: Incorrect. The UI supports both low-code and advanced users (via Dev Studio).Extract: Pega Academy,App Studio: "App Studio supports low-code users, while Dev Studio supports advanced configurations."
:
Pega Academy,Business Architect '23 Mission, Module on App Studio.
Pega Certified Business Architect Study Guide, Version 8.8, Section on Low-Code Development.
Pega Help Documentation,App Studio Overview.

Comprehensive and Detailed Explanation From Exact Extract:
This question tests BA skills.
* A: Incorrect. Change management is broader, not specific to stakeholder persuasion.Extract: Pega Academy,Business Architect Role: "Change management supports adoption, not direct persuasion."
* B: Correct. Communication and facilitation persuade stakeholders.Extract: Pega Academy,Business Architect Role: "BAs use communication and facilitation to align stakeholders on solutions."
* C: Incorrect. Process Design is technical, not persuasive.Extract: Pega Academy,Process Design:
"Process Design configures workflows, not stakeholder alignment."
* Pega Academy,Business Architect '23 Mission; CPBA Study Guide 8.8, BA Role; Pega Help,Business Architect Responsibilities.

Comprehensive and Detailed Explanation From Exact Extract:
This question tests GenAI integration.
* A: Incorrect. Data Transforms map manually.Extract: Pega Academy,Data Management: "Data Transforms map data explicitly."
* B: Incorrect. Data Pages fetch data.Extract: Pega Academy,Data Management: "Data Pages source data."
* C: Incorrect. Autopilot automates configurations.Extract: Pega Academy,Pega GenAI: "Autopilot automates app setup."
* Pega Academy,Business Architect '23 Mission; CPBA Study Guide 8.8, GenAI; Pega Help,GenAI Connect.

Comprehensive and Detailed Explanation From Exact Extract:
This question tests work management concepts.
* 1: Work Group: A team sharing work.Extract: Pega Academy,Work Management: "A Work Group is a team sharing resources across units."
* 2: Workbasket: Assignments are pulled from workbaskets.Extract: Pega Academy,Work Management:
"Workbaskets hold assignments for Work Groups."
* 3: Worklist: Individual assignments go to operators' worklists.Extract: Pega Academy,Work Management: "Assignments are routed to an operator's Worklist."
* Pega Academy,Business Architect '23 Mission; CPBA Study Guide 8.8, Work Management; Pega Help, Workbaskets and Worklists.