Online Access Free SAP.C_C4H510_04.v2022-06-17.q39 Practice Test (Page 5)

Which of these objects are NOT associated with SAP Jam groups?

A.Sales orders

B.Opportunities

C.Products

D.Tickets

Which fields can be pre-filled in the ticket template when you create a maintenance plan? Note: There are 3 correct answers to this question.

A.Priority

B.Ticket ID

C.Ticket Type

D.Service Category

E.Installed Base

Which tool do you use to determine a service ticket processing team, based on conditions?

A.SLA determination

B.Ticket routing rule

C.Data Workbench

D.Delegation rules

Which master data is synchronized unidirectionally from SAP Service Cloud to SAP CRM?

A.Accounts

B.Products

C.Social media profiles

D.Territories

Which of the following options are features within the Analytics framework? Note: There are 2 correct answers to this question.

A.With the mashup approach, offline access to an SAP BusinessObjects Bl system is available.

B.You can create new custom reports based on join data sources.

C.You can add custom fields in data sources and reports.

D.With the Dashboard Designer, KPIs can be joined to a new data source.

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