C_C4H510_04 Exam Question 21
Which fields can be determined by using SLAs? Note: There are 2 correct answers to this question.
C_C4H510_04 Exam Question 22
When a customer calls in with a problem with their product, which feature helps the service agent quickly identify the unique product ?
C_C4H510_04 Exam Question 23
Question 8: What types of mashups are available in SAP Service Cloud?
Note: There are 2 correct answers to this question.
Note: There are 2 correct answers to this question.
C_C4H510_04 Exam Question 24
What can you do to give employees easy access to a centralized repository of information that would help with ticket resolution?
Note: There are 2 correct answers to this question.
Note: There are 2 correct answers to this question.
C_C4H510_04 Exam Question 25
Which of the following objects can you assign to an installed base at an item level? Note: There are 3 correct answers to this question.