C_C4H510_04 Exam Question 21

Which fields can be determined by using SLAs? Note: There are 2 correct answers to this question.
  • C_C4H510_04 Exam Question 22

    When a customer calls in with a problem with their product, which feature helps the service agent quickly identify the unique product ?
  • C_C4H510_04 Exam Question 23

    Question 8: What types of mashups are available in SAP Service Cloud?
    Note: There are 2 correct answers to this question.
  • C_C4H510_04 Exam Question 24

    What can you do to give employees easy access to a centralized repository of information that would help with ticket resolution?
    Note: There are 2 correct answers to this question.
  • C_C4H510_04 Exam Question 25

    Which of the following objects can you assign to an installed base at an item level? Note: There are 3 correct answers to this question.