Online Access Free SAP.C_C4H510_04.v2022-06-17.q39 Practice Test (Page 8)

C_C4H510_04 Exam Question 31

You have configured the Service Level Agreements (SLAs) and their determination rules, but they are not derived in the service ticket.
Which of the following could be a reason for that?
Note: There are 2 correct answers to this question.

A.The question related to SLAs must be activated in project scoping.

B.A workflow rule has to be scheduled to trigger the determination.

C.The determination rules have been configured, but not activated.

D.The system background job for SLA determination runs every 30 minutes and has not been executed yet.

C_C4H510_04 Exam Question 32

Which business function in the account master will block the release of quotes to SAP S/4HANA?

A.Delivery block

B.Prospect

C.Credit limit check

D.Sales support block

C_C4H510_04 Exam Question 33

What steps must you take to set up SAP Jam as your knowledge base? Note: There are 2 correct answers to this question.

A.Choose the correct SAP Jam group in the knowledge base configuration settings.

B.Configure the relevant question in scoping.

C.Integrate with MindTouch.

D.Create knowledge base articles in SAP Service Cloud.

C_C4H510_04 Exam Question 34

Which elements can be used to restrict access to views? Note: There are 2 correct answers to this question.

A.Business roles

B.Field extensions

C.Code list restrictions

D.Territories

C_C4H510_04 Exam Question 35

Which action is recommended for the administrator to solve an issue in the SAP Service Cloud system?

A.Report an incident in SAP Service Cloud and forward to the provider.

B.Write a message to SAP via social media.

C.Write an e-mail to your implementation partner.

D.Report an incident in SAP Service Cloud and forward to the requester.

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C_C4H510_04 Exam Question 31

C_C4H510_04 Exam Question 32

C_C4H510_04 Exam Question 33

C_C4H510_04 Exam Question 34

C_C4H510_04 Exam Question 35

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