Certified-Business-Analyst Exam Question 186

What are the business analyst's responsibilities during the analyze phase of the Salesforce implementation lifecycle?
  • Certified-Business-Analyst Exam Question 187

    At Universal Containers, a business analyst (BA)r solution architect, lead developer, quality assurance lead, and other team members need access to user stories as part of the Agile lifecycle of enhancements to a Marketing Cloud integration project.
    What should the BA do to give all team members access and visibility to the most recent user stories as the project is in motion?
  • Certified-Business-Analyst Exam Question 188

    A business analyst (BA) conducted a group workshop with stakeholders to understand and document in-scope business processes. The BA feels there are gaps between process steps.
    What should the BA do to close the gaps or confirm the process steps?
  • Certified-Business-Analyst Exam Question 189

    The business analyst (BA) at Northern Trail Outfitters is getting ready to kick off a new Service Cloud project with the retail division to turn on the Web-to-Case functionality. The BA wants to better understand business processes so they can accurately scope the project.
    Which type of documentation should the BA utilize?
  • Certified-Business-Analyst Exam Question 190

    The Salesforce project team at Cloud Kicks is about to start a project that crosses sales and service teams. The business analyst (BA) has been tasked with writing user stories with the teams in a workshop.
    What should the BA keep in mind during the process?