Field-Service-Lightning-Consultant Exam Question 6

the dispatcher at universal containers wants wants to schedule service
appointment from the dispatch console while taking the scheduling policy into consideration Which three options are available to dispatchers?
  • Field-Service-Lightning-Consultant Exam Question 7

    Universal Containers performs service on field assets that require a sequence of work tasks. A Consultant has recommended Work Order Line Items to manage the tasks and assets/parts necessary to manage the work.
    Which two of the following must be considered as part of this solution to ensure Work Orders are properly completed? Choose 2 answers
  • Field-Service-Lightning-Consultant Exam Question 8

    Universal Containers wants to offer customers a Maintenance Plan that provides 12 monthly checkups. The customer will call to schedule each visit.
    How should a Consultant configure the Maintenance Plan to meet this requirement?
  • Field-Service-Lightning-Consultant Exam Question 9

    Universal Containers (UC) uses Service Contract based Entitlements to determine their Service Level Agreements. UC would like to track adherence to Service Contract SLAS. Where would UC apply an Entitlement record to track the specific Service Contract SLAS?
  • Field-Service-Lightning-Consultant Exam Question 10

    Universal Containers wants to implement Service Level Agreements (SLA) for Work Orders.
    Which three considerations should the Consultant take into account?
    Choose 3 answers