Online Access Free Salesforce.Field-Service-Lightning-Consultant.v2021-09-24.q111 Practice Test (Page 7)

Field-Service-Lightning-Consultant Exam Question 26

universal containers need to send the technician into the field to service containers. It takes two technicians with specialized skill to complete the work at same time How should the consultant make this requirement?

A.Create a two-service crew

B.Create a work rule with two required skills

C.Create two service appointment

D.Create a crew with two technicians

Field-Service-Lightning-Consultant Exam Question 27

a dispatcher notice that the crew assigned to a service appointment is missing a skill requirement for the appointment.
How can the dispatcher update the service crew to meet those requirements?

A.Update the service crew on the service appointment's work type.

B.Use the crew management tool to add service resources to the crew.

C.Create a new service appointment with a different crew.

D.Edit the service appointment and add a new service resource.

Field-Service-Lightning-Consultant Exam Question 28

Universal container needs to verify that a repair job has been completed to the customer satisfaction before an invoice can be generated Which two items should the consultant consider?
Choose 2 answers

A.Generate service in the organization's default language

B.Add service reports templates to the appropriate repair work type

C.Send a feedback survey to the customer when a service appointment is completed

D.Configure signature blocks for service report templates

Field-Service-Lightning-Consultant Exam Question 29

A Universal Containers' (UC) Technician is completing a service appointment, but is unable to finish one of the tasks defined on the Work Order Line Items because of insufficient Inventory. Assuming UC is using the standard Work Order and Line Item status picklist values, how should the work be recorded?

A.Mark all Work Order Line Items as "Cannot complete," including the incomplete Work Order Line Item; mark the parent Work Order as "In Progress."

B.Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Closed"

C.Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line Item as "Cannot Complete," and enter details in the Description filed. Mark the parent Work Order as
"Cancelled."

D.Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Cannot Complete".

Field-Service-Lightning-Consultant Exam Question 30

the org -wide default sharing for a service appointment Is set to private If the service appointment is cancelled, which users will have visibility to the record?

A.owner of service appointment and members of service territory

B.assigned resources, owner of service appointment and members of user territory

C.assigned resources, owner of service appointment and members of service territory

D.owner of service appointment and members of user territory

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