Online Access Free Salesforce.Field-Service-Lightning-Consultant.v2021-09-24.q111 Practice Test (Page 8)

Field-Service-Lightning-Consultant Exam Question 31

Universal Containers sells widgets with multiple components. Based on a problem reported by a customer, one or more of the components need to be replaced.
What should a Consultant recommend to accurately record the required work?

A.Work Orders with Products Consumed

B.Work Orders with Service Appointments

C.Work Orders with Work Order Line Items

D.Service Appointments and Service Appointment Line Items

Field-Service-Lightning-Consultant Exam Question 32

in which two scenarios should a consultant recommend multi day service appointment? Choose 2 answers

A.jobs need to be performed at the same site on the same day of the week.

B.Jobs can take longer than the available resources hours in a day.

C.jobs require consecutive days of work and can span over weekends.

D.jobs require multiple stages of work performed by different resources.

Field-Service-Lightning-Consultant Exam Question 33

Universal Containers would like to engage Contractors and Customers directly in their Field Service Solution.
Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers

A.Customer Communities Plus

B.Chatter Files Connect

C.Customer Communities

D.Chatter Customer Groups

E.Partner Communities

Field-Service-Lightning-Consultant Exam Question 34

Universal Containers wants Service Managers to quickly identify location and status changes in the lifecycle of a specific component in a customer's install base. What should a Consultant recommend to track the lifecycle?

A.Utilize custom fields for change tracking on Assets.

B.Utilize Field History Tracing on Assets.

C.Utilize lifecycle Object tracking on Assets.

D.Utilize a Work Order related list on Assets.

Field-Service-Lightning-Consultant Exam Question 35

Dispatches at Universal Containers want to ensure the Resource being assigned to a Work Order has the correct training. What should a Consultant implement to accomplish this requirement?

A.Define Skills, Set up Skill Requirements, and Set up Resources Skills

B.Set up Service Locations, Set up Location Skills, Define Work Types

C.Set up Skill Requirements, Define Work Types, Set up Routing Rules.

D.Define Work Types, Define Work Order Status, Set up Resource Skills

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