Which three processes are a use case for Visual Workflow? Choose 3 answers

Insurance policies on accounts. 2 sales teams should not see each other's policies. 2 custom objects, each w/relationship to account object. Both objects private. What are the design considerations here?

Customizable Forecasting must be enabled by salesforce.com support.

CORRECT TEXT
How are Quotas defined in Salesforce?

Universal Containers (UC) has implemented Opportunity Teams. As part of the sales process, tasks are used to track all customer interactions. UC wants any available team member to handle these tasks as soon as possible.
Which Salesforce functionality should the consultant recommend to meet the requirement'