Customizable Forecasting allows you to forecast what?

How are Quotas defined in Salesforce?

Universal Containers sells products that require frequent collaboration with the same team of individuals who play a key role in closing deals. The lead sales representative determines the level of access for each of the collaborating team members on the opportunity. What solution should the consultant recommend to facilitate the collaboration of the lead sales representative and team members?

Sales representatives at Universal Containers log activities on accounts, contacts, and opportunities. The sales
manager wants to create a report to see all activities on all of the accounts that the manager owns, including
activities on contacts and opportunities. Which report should be recommended to the sales manager?

Universal Containers has a single contact center that handles all service requests including chat, Cases, and
web form submissions. It is important that Reps are assigned work evenly so that all requests are handled in
the order they are received.
How would a Consultant address this requirement?