From the following options, choose the appropriate ways of overcoming barriers in the communication process, from the perspective of the sender.
Select ALL that apply.

Which of the following does NOT describe the theory of the transformational super-leader?

A company is considering introducing a new product into the market but has been advised to undertake some qualitative research prior to doing this. The marketing manager is uncertain as to what information it will get from this type of research.
Which of the following can be identified by carrying out qualitative research?

During the early part of the twenty first century, B enjoyed considerable success by providing a large selection of popular movies to rent on DVD, from convenient high street retail stores. Unfortunately, B was slow to adapt to the switch from "bricks" (i.e. stores) to "clicks" (i.e. internet-based services) and was rapidly overtaken by D and other internet-based movie services.
This is an example of a firm that enjoyed considerable success in the past, responds too slowly to changes in the external environment and perseveres for too long with the strategy that once served it very well.
Which of the following best defines this practice?

T is a senior manager tasked with planning the move of the company headquarters from a city centre location to a rural estate location. More than 70 staff will be impacted by the move.
T feels confident that the practical aspects of the move have been addressed well but is unsure about the reaction from staff, some of whom may have to move house. He has decided to apply a well known model to analyse the situation.
Drivers in favour of change and resisting factors to change are all plotted out on a diagram and then analysed in depth. What is the name of this technique?