Harvey Maylor created a project life cycle model based on four discrete and sequential stages. This is known as the 4D model. One of the stages involves the following activities:
- Documentation must be completed. Contracts, letters, accounting records etc. must be filed properly.
- Project systems must be closed down, including accounting systems - only after all costs have been settled.
- Handover to the client/end users must take place, and where appropriate obtain sign-off to signify that the contract is complete.
- Review the project to provide project staff with immediate feedback on performance.
To which stage of the 4D model do these activities apply?

After undertaking competitive analysis, a company has assembled the information and is now in a position to benchmark its performance against that of its competitor. A manager has been asked to carry out strategic benchmarking, but he is unsure of what information he should use.
Which TWO of the options below could be used to undertake Strategic Benchmarking?

With respect to the management of quality on projects, which of the following statements is true?

In preparation for listing on the UK stock market a company has started to set up the various committees needed to comply with the UK Corporate Governance Code.
It has identified the need for an Audit Committee and has listed the characteristics below but are not sure if they are all correct.
Which of the options below is NOT a characteristic of the Audit Committee?

AW is a newly appointed manager of the accounts department in organisation S. Her appointment has been well received by members of the department who recognise AW as a skilled and well qualified accountant.
However, AW has been frustrated by progress in departmental team meetings which tend to be unruly, unproductive and disorganised. AW recognises a need to improve the effectiveness of the meetings.
Which THREE actions should AW take in order to have more effective meetings?