A.To observe services and service components

B.To ensure that accurate and reliable information about the configuration of services is available when and where it is needed

C.To protect the information needed by the organization to conduct its business

D.To plan and manage the full lifecycle of all IT assets

A.Incident analysis skills

B.Problem resolution skills

C.Supplier management skills

D.Technical skills

A.The management of resources configured to deliver the service

B.The management of resources needed to consume the service

C.The joint activities performed to ensure continual value co-creation

D.The grouping of one or more services based on one or more products