ITIL-4-Foundation Exam Question 31
What are the three phases of 'problem management'?
ITIL-4-Foundation Exam Question 32
Identify the missing word in the following sentence.
The use of [?] should support, not replace what is observed, when using the 'start where you are1 guiding
principle.
The use of [?] should support, not replace what is observed, when using the 'start where you are1 guiding
principle.
ITIL-4-Foundation Exam Question 33
Which dimension is MOST concerned with skills, competencies, roles and responsibilities?
ITIL-4-Foundation Exam Question 34
Which is part of service provision?
ITIL-4-Foundation Exam Question 35
Which guiding principle helps to ensure that better information is available for decision making?
