ITIL-4-Foundation Exam Question 76
Which Guiding principle says that it is not usually necessary to build something new?
ITIL-4-Foundation Exam Question 77
Which of the following can be used to access service desks?
ITIL-4-Foundation Exam Question 78
Which of the following is an example of workaround?
ITIL-4-Foundation Exam Question 79
Which is a key activity carried out in the 'did we get there?' step of the 'continual improvement' model?
ITIL-4-Foundation Exam Question 80
Identify the missing word(s) in the following sentence.
The purpose of the problem management practice is to reduce me likelihood and impact of incidents by identifying actual and potential causes of incidents and managing [p] and known errors.
The purpose of the problem management practice is to reduce me likelihood and impact of incidents by identifying actual and potential causes of incidents and managing [p] and known errors.