ITIL-4-Foundation Exam Question 56
Which practice ensures that any addition, modification, or removal of anything that could have an effect on services is assessed and authorized?
ITIL-4-Foundation Exam Question 57
Which statement about outcomes is CORRECT?
ITIL-4-Foundation Exam Question 58
Service transition contains detailed descriptions of which processes?
ITIL-4-Foundation Exam Question 59
Which TWO are important aspects of the 'service request management' practice?
1.Standardization and automation
2.Providing a variety of channels for access
3.Establishing a shared view of targets
4.Policies for approvals
1.Standardization and automation
2.Providing a variety of channels for access
3.Establishing a shared view of targets
4.Policies for approvals
ITIL-4-Foundation Exam Question 60
Which of the following is included in the purpose of the 'continual improvement' printer?
