ITIL-4-Foundation Exam Question 56

Which practice ensures that any addition, modification, or removal of anything that could have an effect on services is assessed and authorized?
  • ITIL-4-Foundation Exam Question 57

    Which statement about outcomes is CORRECT?
  • ITIL-4-Foundation Exam Question 58

    Service transition contains detailed descriptions of which processes?
  • ITIL-4-Foundation Exam Question 59

    Which TWO are important aspects of the 'service request management' practice?
    1.Standardization and automation
    2.Providing a variety of channels for access
    3.Establishing a shared view of targets
    4.Policies for approvals
  • ITIL-4-Foundation Exam Question 60

    Which of the following is included in the purpose of the 'continual improvement' printer?