ITIL-4-Foundation Exam Question 101

Which of the following is NOT recommended by the guiding principle 'start where you are?
  • ITIL-4-Foundation Exam Question 102

    What should all 'continual improvement' decisions be based on?
  • ITIL-4-Foundation Exam Question 103

    Which guiding principle recommends coordinating all dimensions of service management?
  • ITIL-4-Foundation Exam Question 104

    Which is an activity of the 'incident management" practice?
  • ITIL-4-Foundation Exam Question 105

    Identify the missing words in the following sentence.
    The purpose of the [?] is to ensure that the organization continually co-creates value with all stakeholders in line with the organization's objectives.