A.Maturity and cost

B.Functions

C.Infrastructure availability

D.The end-to-end service

A.Based on priority, urgency and impact to the business and to all its stakeholders

B.Based on best improvement opportunities in the organization to achieve a competitive advantage

C.Based on IT service name, cost to the business and expected outcomes to the customer

D.Based on small, medium or, large undertakings that can be done quickly, medium term or long term

A.A known error

B.A change

C.An incident

D.A service object

A.Expectations setting of all stakeholders for the services improved

B.Services and operational quality are enhanced

C.Standard Services are provided quickly and efficiently across the business

D.User training and awareness for the service is maximized

A.Amongst the duties of the ECAB is the review of completed emergency changes

B.The ECAB considers every high priority request for change

C.The ECAB will be used for emergency changes where there may not be time to call a full CAB

D.The ECAB will be chaired by the IT director