1Z0-1064-21 Exam Question 16

Which six Digital Customer Service (DCS) parts can be modified using Visual Builder Cloud Service (VBCS)?
  • 1Z0-1064-21 Exam Question 17

    Which three statements are true?
  • 1Z0-1064-21 Exam Question 18

    Which three steps are required to set up a standard coverage for the following scenario: High Severity SRs must be worked round-the-clock and resolved in 24 hours (a First Response metric is not required), and the owner should be warned of pending expiration three hours before expiration?
  • 1Z0-1064-21 Exam Question 19

    Your Engagement Cloud site has had the knowledge function enabled. Your internal users want to author articles. Unfortunately, they cannot find the option to create new articles.
    What option could cause this problem?
  • 1Z0-1064-21 Exam Question 20

    Your client needs to associate a product item to a product group but cannot make the association. Whatshould you check to identify the cause?