Online Access Free Oracle.1z0-1064-22.v2022-11-18.q28 Practice Test (Page 3)

1z0-1064-22 Exam Question 6

Which three steps are required to configure the system to send an email notification when a milestone has reached warning status?

A.Add an extension column to the milestone object to hold the warning threshold value.

B.Create standard text to be posted to the message thread.

C.Configure an object workflow action to send the email when the milestone status changes to warning.

D.Configure an analytics report showing milestones in warning status.

E.Configure the email template to be used for notification.

F.Specify the warning threshold for the milestone in the standard coverages.

1z0-1064-22 Exam Question 7

Which four statements are correct about hotkeys for Action Commands?

A.They allow a user to forward a service request.

B.They allow a user to copy a service request.

C.They can be assigned to a custom action script.

D.They have default values.

E.They allow a user to escalate a service request.

F.They can all be modified.

1z0-1064-22 Exam Question 8

You need to extract all service Request (SR) data from your Engagement Cloud site from the last 12 months.
Identify two valid approaches to get this large volume of data.

A.You can download large volumes of SR data from the Analytics interface.

B.You can schedule a single export as an ESS job (also known as a "scheduled process") for all 12 months of SR data.

C.You must retrieve large volumes of data through a REST API endpoint.

D.You can schedule incremental exports as ESS jobs (also known as a "scheduled process") on a periodic basis, such as weekly or monthly.

1z0-1064-22 Exam Question 9

You are starting a new Engagement Cloud project implementation, and one of your customer requirements is to share service request information through Oracle Social Network.
In which way can you enable the service requests to be shareable on Oracle Social Network?

A.Setup and maintenance > Service > Setup > Productivity Tools > Manage Oracle Social Network Objects for Service

B.Setup and maintenance > Service > Configuration and Security > Service Request > Manage Oracle Social Network Objects for Service

C.Setup and maintenance > Sales > Service Request > Manage Oracle Social Network Objects

D.Setup and maintenance > Service > Setup > Productivity Tools > Manage Custom Objects for Service

1z0-1064-22 Exam Question 10

Your client has noticed that inbound emails from customers are not creating or updating service requests.
Which step should they perform to automate it?

A.Adjust permissions on all customer's profiles.

B.Enable SVC_ENABLE_INBOUND_EMAIL_DEFAULT_PROCESSING.

C.Adjust the inbound message filters.

D.Enable SVC_SR_INBOUND_EMAIL_AUTO_UPDATE.

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1z0-1064-22 Exam Question 6

1z0-1064-22 Exam Question 7

1z0-1064-22 Exam Question 8

1z0-1064-22 Exam Question 9

1z0-1064-22 Exam Question 10

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