C_C4H510_21 Exam Question 11

When a customer calls in with a problem with their product, which feature helps the service agent quickly identify the unique product ?
  • C_C4H510_21 Exam Question 12

    Which actions can be taken to see the restriction rules in access restrictions? Note: There are 3 correct answers to this question.
  • C_C4H510_21 Exam Question 13

    What can you do to give employees easy access to a centralized repository of information that would help with ticket resolution?
    Note: There are 2 correct answers to this question.
  • C_C4H510_21 Exam Question 14

    Which tool would you use to create high data volumes in SAP Service Cloud?
  • C_C4H510_21 Exam Question 15

    Because some activities can be carried out in multiple views, which of the following is correct regarding access rights?