Online Access Free ServiceNow.CIS-ITSM.v2021-09-12.q140 Practice Test (Page 14)

When documenting requirements, it is important to include the customer preferred designed choices.

A.True

B.False

In the baseline platform configuration, if a change approver rejects an approval for a normal change, what will the state of the change be set to?

A.Assess

B.Closed Incomplete

C.New

D.Rejected

Which of the following roles can update cart layout?

A.catalog_manager

B.catalog_admin

C.itil_admin

D.None of the listed answers

What are three capabilities of Collaborative Forecasting? (Choose three.)

A.Overlay quota

B.Rename categories

C.Select a default forecast currency setting

D.Add categories

E.Forecast using opportunity splits

Technical workshop and process workshop can be combined in one workshop.

A.True

B.False

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