CIS-ITSM Exam Question 46

It is possible to create incidents automatically based on alerts from Event Management.
  • CIS-ITSM Exam Question 47

    Itil users don't have permission to move problems through their life cycles.
  • CIS-ITSM Exam Question 48

    A developer is writing code that requires making callouts to an external web service.
    Which scenario necessitates that the callout be made in an @future method?
  • CIS-ITSM Exam Question 49

    The VEditor is a formatter that shows variables entered in the catalog item form.
  • CIS-ITSM Exam Question 50

    Which use case can only be performed by using asynchronous Apex?