A.business, data center, collaboration, and network architecture.

B.security, data center, collaboration, and network architecture.

C.business, data, application, collaboration, and network architecture.

D.strategic, data, application, and network architecture.

A.value creation through monitoring, measuring, evaluation, and feedback

B.obtain ISO 9001 compliance

C.predictable and consistent process

D.increased transparency of accountability, and informed delegation of authority

A.Tactic: Use evidence; Audience type: Critical.

B.Tactic: Use evidence; Audience type: Uninformed.

C.Tactic: Build a bond; Audience type: Sympathetic.

D.Tactic: Build a bond; Audience type: Hostile.

E.Tactic: Acknowledge the view; Audience type: Critical.

A.Cisco expertise and the ability to have specializations in certain practice areas

B.a large customer base for which to sell Cisco services

C.relationships with key Cisco personnel

D.additional teams to implement solutions in a timely manner

A.Reducing travel expenses and enhancing productivity

B.Reducing application's response time to streamline transactions and getting better customer and employee satisfaction

C.Reducing project risk

D.Improving green brand awareness