ITIL-4-Foundation Exam Question 146
Which dimension of service management considers the workflows and controls needed to deliver services?
ITIL-4-Foundation Exam Question 147
Which is the BEST example of an emergency change?
ITIL-4-Foundation Exam Question 148
Which statement about the 'optimize and automate' guiding principle is CORRECT?
ITIL-4-Foundation Exam Question 149
Which dimension is MOST concerned with skills, competencies, roles and responsibilities?
ITIL-4-Foundation Exam Question 150
What happens if a workaround becomes the permanent way of dealing with a problem that cannot be resolved cost-effectively?
