Online Access Free ITIL.ITIL-4-Foundation.v2022-04-26.q125 Practice Test (Page 24)

ITIL-4-Foundation Exam Question 111

Which statement about the 'continual improvement' practice is CORRECT?

A.Continual improvement participation should be limited to a small dedicated team.

B.It is the role of senior management to authorize improvement initiatives.

C.Training should be provided to those involved in continual improvement.

D.A single continual improvement register should be maintained by senior management.

ITIL-4-Foundation Exam Question 112

What should be considered as part of the 'partners and suppliers' dimension?

A.The information created, managed and used in the course of service provision and consumption

B.The required skills and competencies of teams and individual members of the organization

C.The level of integration and formality involved in the relationships between organizations

D.The activities, workflows, controls and procedures needed to achieve the agreed objectives

ITIL-4-Foundation Exam Question 113

Identify the missing word in the following sentence.
The purpose of the service configuration management practice is to ensure that accurate and reliable information about the [?], and the CIs that support them, is available when and where it is needed.

A.relationships with suppliers

B.configuration of services

C.skills of people

D.authorization of changes

ITIL-4-Foundation Exam Question 114

Which ITIL guiding principle recommends using existing services, processes and tools when improving
services?

A.Keep is simple and practical

B.Progress iteratively with feedback

C.Focus on value

D.Start where you are

ITIL-4-Foundation Exam Question 115

Which statement about the 'optimize and automate' guiding principle is CORRECT?

A.Technology eliminates the need for human intervention

B.Activities should be automated before they are optimized

C.Automation frees human resources for more complex activities

D.Automation is best applied to non-standard tasks

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ITIL-4-Foundation Exam Question 111

ITIL-4-Foundation Exam Question 112

ITIL-4-Foundation Exam Question 113

ITIL-4-Foundation Exam Question 114

ITIL-4-Foundation Exam Question 115

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