ITIL-4-Foundation Exam Question 131

Identify the missing words in the following sentence.
The 'incident management' practice should maintain [?] for logging and managing incidents.
  • ITIL-4-Foundation Exam Question 132

    Which is considered by the 'partners and suppliers' dimension?
  • ITIL-4-Foundation Exam Question 133

    Which is a result of applying the guiding principle 'progress iteratively with feedback'?
  • ITIL-4-Foundation Exam Question 134

    Identify the missing word in the following sentence.
    A user is [?] that uses services.
  • ITIL-4-Foundation Exam Question 135

    Why should service desk staff detect recurring issues?