ITIL-4-Foundation Exam Question 131
Identify the missing words in the following sentence.
The 'incident management' practice should maintain [?] for logging and managing incidents.
The 'incident management' practice should maintain [?] for logging and managing incidents.
ITIL-4-Foundation Exam Question 132
Which is considered by the 'partners and suppliers' dimension?
ITIL-4-Foundation Exam Question 133
Which is a result of applying the guiding principle 'progress iteratively with feedback'?
ITIL-4-Foundation Exam Question 134
Identify the missing word in the following sentence.
A user is [?] that uses services.
A user is [?] that uses services.
ITIL-4-Foundation Exam Question 135
Why should service desk staff detect recurring issues?
