A.Think and work holistically

B.Progress iteratively with feedback

C.Collaborate and promote visibility

D.Start where you are

A.Assigning resources to changes

B.Deciding the approval authority for changes

C.Automating the change process

D.Creating change models

A.Organizations and people

B.Information and technology

C.Value streams and processes

D.Partners and suppliers

A.Continual improvement

B.Monitoring and event management

C.Service level management

D.Information security management

A.Where are we now?

B.Did we get there?

C.Where do we want to be?

D.What is the vision?