Online Access Free ITIL.ITIL-4-Foundation.v2022-10-24.q166 Practice Test (Page 23)

What should remain uonslani within an organization, even when the organization's objectives change?

A.Guiding principles

B.Outcomes

C.Outputs

D.Service offerings

What is an IT asset?

A.A request from a user that initiates a service action

B.The removal of anything that could have a direct or indirect effect on services

C.Any financially valuable component that can contribute to delivery of an IT product or service

D.Any component that needs to be managed in order to deliver a service

Which statement about value streams is CORRECT?

A.Each value stream must include suppliers or partners

B.Each value stream must include all 34 ITIL practices

C.Each value stream must be designed for a specific scenario

D.Each value stream must include all six value chain activities

Which practice has a purpose that includes helping the organization to maximize value, control costs and manage risks?

A.Service desk

B.Release management

C.Relationship management

D.IT asset management

Which practice has a purpose that includes maximizing success by ensuring that risks have been properly assessed?

A.Relationship management

B.Change enablement

C.Release management

D.Monitoring and event management

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