Online Access Free ITIL.ITIL-4-Foundation.v2025-12-01.q242 Practice Test (Page 39)

ITIL-4-Foundation Exam Question 186

Which statement about service offerings is CORRECT?

A.Service offerings describe how providers and consumers cooperate to co-create value

B.Service offerings include the transfer of goods from the consumer to the prowler

C.The same product can be used as a basis for more than one service offering

D.Each service should be described to consumers as a single service offering

ITIL-4-Foundation Exam Question 187

Which statement about the automation of service requests is CORRECT?

A.Service requests that cannot be automated should be handled as problems

B.Service requests and their fulfillment should be carried out by service desk staff without automation

C.Service requests and their fulfillment should be automated as much as possible

D.Service requests that cannot be automated should be handled as incidents

ITIL-4-Foundation Exam Question 188

Which of these activities is carried out as part of 'problem management'?

A.Escalating incidents to a support team for resolution

B.Diagnosing and resolving incidents

C.Trend analysis of incident records

D.Creating incident records

ITIL-4-Foundation Exam Question 189

Which is a recommendation for applying the guiding principle 'keep it simple and practical?

A.Communicate in a way the audience can hear

B.Fast does not mean incomplete

C.If a practice is easier to follow it is more likely to be adopted

D.Sometimes nothing from the current state can be re used

ITIL-4-Foundation Exam Question 190

Identity the missing word in the following sentence
The purpose of the service configuration management practice is to ensure that accurate and reliable information about the configuration of [?], and the CIs that support them, is available when and where it is needed

A.organizations

B.outcomes

C.relationships

D.services

Other Version: 595ITIL.ITIL-4-Foundation.v2024-05-14.q169; 1933ITIL.ITIL-4-Foundation.v2023-07-22.q251; 2626ITIL.ITIL-4-Foundation.v2022-10-24.q166; 2916ITIL.ITIL-4-Foundation.v2022-04-26.q125; 2891ITIL.ITIL-4-Foundation.v2021-11-02.q157; 58ITIL.Exams-boost.ITIL-4-Foundation.v2021-08-14.by.lyndon.120q.pdf

Latest Upload: 121Microsoft.DP-420.v2025-12-01.q69; 124Salesforce.Sales-101.v2025-12-01.q61; 142APM.APM-PFQ.v2025-12-01.q164; 114HP.HPE6-A88.v2025-12-01.q37; 130CIPS.L4M4.v2025-12-01.q130; 191ITIL.ITIL-4-Foundation.v2025-12-01.q242; 130Esri.EAEP2201.v2025-11-30.q32; 127F5.401.v2025-11-30.q72; 194ISACA.CISM-CN.v2025-11-30.q402; 134Cisco.300-445.v2025-11-30.q101

ITIL-4-Foundation Exam Question 186

ITIL-4-Foundation Exam Question 187

ITIL-4-Foundation Exam Question 188

ITIL-4-Foundation Exam Question 189

ITIL-4-Foundation Exam Question 190

Download PDF File