CIS-CSM Exam Question 6
Out-of-box, which functionality handles state transitioning for case management?
CIS-CSM Exam Question 7
What action to be taken if the product has no configurable attributes?
CIS-CSM Exam Question 8
Access to a Knowledge base or Article can be restricted based on a customer's assets and the product models using which of the following? (Choose two.)
CIS-CSM Exam Question 9
If the CSM Demo Data Plugin has been installed what are two options either of which will prepare that instance to be used as part of the release path to production? (Choose two.)
CIS-CSM Exam Question 10
Once a major case candidate is approved a major case is created. What then happens to the customer case?
