A.Group assets together Most Voted

B.Define a link between Asset classes and Configuration Item (CI) classes

C.Define whether a Configuration Item (CI) is created when an Asset record is created or vice versa Most Voted

D.Model the configuration options for each product model being sold to customers

E.Build a classification structure for product models

A.Can resolve cases reported by their partner accounts

B.Can create and update contacts for their partner accounts

C.Can view assets belonging to their partner accounts

D.Can create, view, and edit cases for their partner accounts

A.Agent resources best suited to work on a case

B.Specific routing rules

C.Filters set up in advanced work assignment

D.Specific case attributes

A.Natural-Language Understanding Most Voted

B.Natural-Learning URL

C.Natural-Language URL

D.Natural-Learning Userability

A.snc_internal and sn_customerservice.consumer_agent

B.snc_external and sn_customerservice customer

C.snc_internal and sn_customerservice__agent

D.snc_internal and sn_customerservice.partner_admin