A.As a change request

B.As a service request

C.As an event

D.As a problem

A.Organizations and people

B.Partners and suppliers

C.Information and technology

D.Value streams and processes

A.An input from financial management for IT services to service level management, detailing the budget plan

B.An input from availability management to service level management, detailing the service design plan

C.A formal plan to implement improvements to a customer's business processes

D.A formal plan to implement improvements to a service or process

A.As soon as possible, once the incident is logged

B.After the resolution of a problem

C.When a problem cannot be resolved quickly

D.When a potential permanent solution has been identified

A.Error control

B.Post-implementation review

C.Problem identification

D.Problem control