ITIL-4-Foundation Exam Question 101
Which of the following is included in the purpose of the 'continual improvement' printer?
ITIL-4-Foundation Exam Question 102
Which directly assists with the diagnosis and resolution of simple incidents?
ITIL-4-Foundation Exam Question 103
Which statement BEST describes the value of service strategy to the business?
ITIL-4-Foundation Exam Question 104
When should a full risk assessment and authorization be carried out for a standard change?
ITIL-4-Foundation Exam Question 105
Which two statements about an organization's culture are CORRECT?
1. It is created from shared values based on how it carries out its work
2. It is determined by the type of technology used to support services
3. It should be based on the culture of prospective suppliers
4. It should be based on the objectives of the organization
1. It is created from shared values based on how it carries out its work
2. It is determined by the type of technology used to support services
3. It should be based on the culture of prospective suppliers
4. It should be based on the objectives of the organization