Online Access Free ITIL.ITIL-4-Foundation.v2025-12-01.q242 Practice Test (Page 8)

ITIL-4-Foundation Exam Question 31

Which statement about the input and output of the value chain activities is CORRECT?

A.Each value chain activity receives inputs and provides outputs

B.The organization's governance will determine the inputs and outputs of each value chain activity

C.Some value chain activities only have input, whereas others only have outputs

D.Input and output are fixed for each value chain activity

ITIL-4-Foundation Exam Question 32

Identify the missing word in the following sentence.
The purpose of the 'supplier management' practice is to ensure that the organization's suppliers and their performances are [?] appropriately to support the seamless provision of quality products and services.

A.measured

B.rewarded

C.managed

D.defined

ITIL-4-Foundation Exam Question 33

Which skill is required by the 'service level management' practice?

A.Event monitoring

B.Problem management

C.Supplier management

D.Technical expertise

ITIL-4-Foundation Exam Question 34

Which practice has a purpose that includes the handling of pre-defined, user-initiated demands for service?

A.Change enablement

B.Deployment management

C.Service configuration management

D.Service request management

ITIL-4-Foundation Exam Question 35

What is a definition of a problem?

A.An unplanned interruption to a service, or reduction in the quality of a service

B.A cause, or potential cause, of one or more incidents

C.An incident for which a full resolution is not yet available

D.Any change of state that has significance for the management of a configuration item (CI)

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ITIL-4-Foundation Exam Question 31

ITIL-4-Foundation Exam Question 32

ITIL-4-Foundation Exam Question 33

ITIL-4-Foundation Exam Question 34

ITIL-4-Foundation Exam Question 35

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