ITIL-Foundation Exam Question 56
Which of the following are benefits to the business of implementing service transition?
1. Better reuse and sharing of assets across projects and resources
2. Reduced cost to design new services
3. Result in higher volume of successful changes
1. Better reuse and sharing of assets across projects and resources
2. Reduced cost to design new services
3. Result in higher volume of successful changes
ITIL-Foundation Exam Question 57
Which process has the objective to identify changes to the customer environment that could potentially impact the type, level or utilization of services provided?
ITIL-Foundation Exam Question 58
Which one of the following generates demand for services?
ITIL-Foundation Exam Question 59
Which of the following would be most useful in helping to implement a workaround as quickly as possible?
ITIL-Foundation Exam Question 60
From the perspective of the service provider, what is the person or group who defines or and agrees their service targets known as?
