A.Replacing legacy routing rules

B.Predicting what values should have gone into empty fields in historical records

C.Predicting Case values without manual intervention

D.Reducing the number of records needed to accurately predict a value

A.Record Information

B.Dynamic Related Records

C.Agent Assist

D.Contextual Search

A.Implementation is only as good as the underlying process

B.Define the Business Pain Points

C.Define the number of hours needed to develop the associated requirements

D.Have a clear understanding of the use cases

E.Provide consistent service to customers

A.Customer Service Application

B.Contact

C.Account

D.Chat

A.Customer Service

B.Product Service

C.Consumer Service

D.Partner Service