CIS-CSM Exam Question 16
The available case types are: (Choose two.)
CIS-CSM Exam Question 17
In the Customer Service Management space, what does the term asset management mean?
CIS-CSM Exam Question 18
How many active OpenFrame configurations can you have on an instance?
CIS-CSM Exam Question 19
What's the purpose of the Deactivate Special Handling Notes Scheduled Job?
CIS-CSM Exam Question 20
The self-registration feature enables new customer contacts to submit registration requests from the customer portal. Which role is responsible for creating the unique registration code for each account?