Which of the following is NOT recommended by the guiding principle 'start where you are?

Which guiding principle recommends consideration of the four dimensions in order to make something as effective and as useful as it needs to be?

Which of the following is an objective of service transition?

What is defined as any component that needs to be managed in order to deliver an IT service?

Which practices are typically involved in the implementation of a problem resolution?
1. Continual improvement
2. Service request management
3. Service level management
4. Change control