ITIL-4-Foundation Exam Question 61
Which TWO of the following are considerations of change enablement?
1. Managing the people aspects of change
2. Ensuring that organizational transformations are successful
3. Maximizing the number of successful service changes
4. Ensuring that changes are properly assessed
1. Managing the people aspects of change
2. Ensuring that organizational transformations are successful
3. Maximizing the number of successful service changes
4. Ensuring that changes are properly assessed
ITIL-4-Foundation Exam Question 62
Which dimension of service management includes consideration of the type of relationship required with other organizations involved in the design and delivery of services?
ITIL-4-Foundation Exam Question 63
Arrange the following steps of software lifecycle in correct order.
1. Retire
2. Test
3. Operate
4. Deploy
5. Ideation
6. Develop
7. Design
1. Retire
2. Test
3. Operate
4. Deploy
5. Ideation
6. Develop
7. Design
ITIL-4-Foundation Exam Question 64
Which practice uses techniques such as SWOT analysis, balanced scorecard reviews, and maturity assessments?
ITIL-4-Foundation Exam Question 65
Which dimension considers the application of artificial intelligence to service management?
Dont agree with answer:
"The purpose of the change enablement practice is to maximize the number of successful service and product changes by ensuring that risks have been properly assessed, authorizing changes to proceed, and managing the change schedule.”