A.The capability of supplier to deliver services to providers in exchange for money

B.A set of specialized assets for transitioning services into the live operational environment

C.The capability of service providers to minimize their costs without reducing the value of the services

D.A set of specialized organizational capabilities for delivering value to customers in the form of services

A.The service value chain

B.The service value system

C.The guiding principles

D.Practices

A.Initiate, approve, fulfill

B.Diagnose, investigate, resolve

C.Acknowledge, classify, own

D.Schedule, assess, authorize

A.Opportunity, demand and value

B.Service desk

C.Inputs, outputs and triggers

D.Service level agreements

A.Outputs

B.Guiding principles

C.Service offerings

D.Outcomes