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ITIL-4-Foundation Exam Question 136

Identify the missing word in the following sentence.
The use of [?] should support, not replace what is observed, when using the 'start where you are1 guiding principle.

    • ITIL-4-Foundation Exam Question 137

    Which describes a 'change authority'?

    • ITIL-4-Foundation Exam Question 138

    When should the effectiveness of a problem workaround be assessed?

    • ITIL-4-Foundation Exam Question 139

    Which is an example of a service request?

    • ITIL-4-Foundation Exam Question 140

    Which is the BEST type of resource for investigating complex incidents?
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