A.Feedback should be reduced for large improvements as it is unlikely that circumstances will change

B.Feedback should only be taken into account when one iteration fails to meet its objective

C.Each iteration should be designed before starting the initiative and implemented without feedback

D.Each iteration should be continually re-evaluated based on feedback

A.'Continual improvement' needs to prioritize an improvement opportunity

B.A monitoring tool detects a change of state for a service

C.Trend analysis shows a large number of similar incidents

D.A user requests delivery of a laptop

A.existing information

B.new methods

C.additional measurements

D.revised processes

A.It enables quick and efficient diagnosis of incidents

B.It removes the need for collaboration during incident resolution

C.It removes the need for regular customer updates

D.It enables the reassessment of known erros

A.Service configuration management

B.Problem management

C.Service desk

D.Deployment management