Which guiding principle considers the importance of customer loyalty?

Which is an important principle of communication in service operation?

Which is included in the purpose of the 'deliver and support' value chain activity?

What role would be MOST suitable for a new graduate with great levels of empathy and understanding of business issues? They also have good communication skills, high emotional intelligence, and a broad understanding of IT technology.

Which is NOT a key focus of the 'information and technology' dimension?